Last updated: August 27, 2024
1. Introduction
Welcome to Nay Cleaning. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.
2. Information We Collect
We collect information from you when you create an account, book a cleaner, or otherwise interact with the App. This information includes:
- Personal Information: Name, email address, phone number, and password.
- Booking Information: Details about your cleaning appointments, including location (home or office address) and time.
3. How We Use Your Information
We use the information we collect in the following ways:
- Account Creation: To create and manage your account.
- Booking Services: To facilitate and manage your cleaning bookings.
- Communication: To send you confirmations, updates, security alerts, and administrative messages.
- Customer Support: To provide support and respond to your inquiries.
- Improvement: To analyze usage and improve our services and App.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in providing and improving our services, such as payment processors and customer service providers. These third parties are required to provide the same or equal protection of your data as stated in this Privacy Policy.
- Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.
5. Data Collection, Retention, and Security
We implement a variety of security measures to maintain the safety of your personal information. However, no electronic transmission or storage of data can be guaranteed to be 100% secure.
- Data Retention and Deletion: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. You can request the deletion of your account and all associated data at any time through your account settings or by contacting us directly. Upon request, we will delete your data unless we are required to retain it by law.
- Permission and Consent: We collect user data only with your explicit consent, which you can withdraw at any time. You will be asked to provide consent for data collection when necessary, and you will always have the option to revoke consent through your account settings or by contacting us.
- Data Minimization: We only collect the data necessary to provide the core functionality of our App. If you decline to share certain data, we will offer alternative solutions where possible.
6. Your Rights
You have the right to access, correct, or delete your personal information. You can do this through your account settings or by contacting us directly. You also have the right to revoke consent for data collection at any time.
7. Third-Party Links
Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.
8. Account Management
If your app includes significant account-based features, users can create an account and will also have the option to delete their account from within the App. This includes revoking social network credentials and disabling data access between the App and social networks, if applicable.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: naycleningonline@gmail.com
- Phone: +971547420528
By using the App, you agree to the terms of this Privacy Policy.